Terms and Conditions
These Terms and Conditions govern the purchase and use of 3DClub, an online platform with a library of ready-to-print 3D models, tools, and bonuses for people who want to sell printed items. By buying or using the platform, you declare that you have read, understood, and accepted this document in full.
Please read section 9 carefully, which covers your right of withdrawal and our guarantee, and section 10, which says exactly what you can and cannot do with the files. The license is there.
1. Who we are
3DClub is a platform that gives access to 3D models for printing, with an online members area. Purchases are made through the payment platform Hotmart, which processes the payment and issues the purchase receipt, which identifies the seller.
Brand: 3DClub
Sales and billing channel: Hotmart
Contact: [email protected]
The billing details, including the seller’s identity and the applicable tax identification number, appear on the purchase receipt issued when your payment is confirmed. Keep that receipt. It is your proof of purchase and, if you sell printed items, also your proof that you hold the License.
In this document, “we,” “our,” and “3DClub” refer to the seller identified on the purchase receipt. “You” and “customer” refer to the person or company that buys the product.
2. Purpose and acceptance
These Terms set out the conditions for the sale and use of 3DClub. They form a contract between you and us.
You accept them when you complete your purchase and, afterward, when you use the Platform. If you do not agree with any part of them, do not buy or use the product.
We recommend that you save or print a copy of this document at the time of purchase. Your order confirmation also arrives by email, with a summary of the terms you agreed to.
3. Definitions
- Platform: the 3DClub website and members area, where you log in to access the content.
- Access: the right to log in to the Platform and use the content described in section 5.
- Kit: a set of files on the same theme, downloaded as a single compressed file (.zip).
- Model: each 3D object delivered as a file inside a Kit.
- File: the digital file of a Model and the product’s other files, such as the Bonus PDFs.
- Printed Item: the physical object you make from a Model.
- License: the right of use described in section 10.
- Bonus: the tools and supplementary materials listed in section 5.
4. Who can buy
To buy the product you must:
- Be 18 or older, or the age of majority in your country of residence, whichever is higher;
- Have the legal capacity to enter into a contract;
- Provide truthful, complete, and current information at checkout, especially an email address that only you can access, because you use it to log in to the Platform.
You can buy as an individual or on behalf of a company. In that case, the buyer declares that they have the authority to do so, and the License belongs to the company.
The product is not intended for minors. If we identify a purchase made by a minor without a guardian’s authorization, we may cancel it and refund the amount paid.
5. What you get
When you complete your purchase, you receive, in a single payment, Access to the Platform with:
- A library of 3,315 3D Models, organized into Kits by category, available to download. That number is accurate as of the date of these Terms;
- The License described in section 10;
- Three Bonuses: Bonus 01, a price calculator, which is an online tool inside the Platform; Bonus 02, the First Listing Kit, and Bonus 03, the Seasonal Collection Planner, which are two PDF guides that you download from the Platform;
- The Platform interface and Kit names in five languages: English, Spanish, Portuguese, French, and German. The PDFs for Bonuses 02 and 03 are in English only.
Access is granted after payment is confirmed. The Platform recognizes the email used for the purchase, and you log in with it, without a password, as described in section 7.
What is not included: a printer, filament, or any physical material; a community, discussion group, or forum; one-on-one mentoring or consulting. Support is provided by email.
The product is digital. Nothing is shipped.
6. Technical requirements and compatibility
To use the product you need a 3D printer, a slicer (the software that prepares the file for printing), material compatible with your machine, a computer or phone with an up-to-date browser and an internet connection, and access to the email used for the purchase.
The Files are in standard 3D printing formats and work with the most common slicers. A different machine, material, or slicer may require adjustments, and we do not guarantee that every Model will print without any adjustments on any printer. Some Models require assembly, supports, or additional components.
Printers, slicers, and materials come from third parties and are subject to each manufacturer’s terms. 3DClub is not affiliated with them.
7. Account and Platform access
7.1 How you log in
There is no sign-up and no password. After your payment is confirmed, the email used for the purchase is unlocked. To log in, you enter that email and type the one-time code we send to it. Anyone who has not purchased cannot log in.
7.2 Personal access
Access is personal and non-transferable. One purchase grants Access to one person, or to a company through one person in charge of the email address on file. Do not share your login email or the codes you receive.
7.3 Downloads
Each download is made through a temporary link, which is valid for only a few seconds and is generated for your session. To protect the service and the Files, there is a limit on downloads per hour for each account. Once you reach the limit, you can download again later. We may adjust this limit to keep the Platform stable and secure.
7.4 Your responsibility
You are responsible for keeping your email inbox secure. If you suspect that someone else has logged in with your email, let us know at [email protected].
8. Price, payment, and taxes
The price in effect is the one shown on the sales page at the time of purchase, in U.S. dollars or in the currency shown at checkout.
Payment is processed entirely by Hotmart, the platform responsible for charging the amount, issuing the receipt, applying the tax that corresponds to the buyer’s country when it is due, and handling refund and chargeback requests. We do not receive or store your full card details, which stay only with the payment platform and the financial institution involved.
Payment is one-time. There is no subscription, no monthly fee, and no automatic renewal, and no charge is made without a purchase that you started.
Price changes do not affect a purchase that has already been completed.
9. Right of withdrawal and 14-day guarantee
9.1 Statutory right of withdrawal (European Union, United Kingdom, and countries with an equivalent rule)
If you are a consumer residing in the European Union or the United Kingdom, the law generally gives you 14 calendar days to withdraw from a distance purchase without giving a reason.
For digital content supplied without a physical medium, such as this product, the law provides an important exception. The right of withdrawal is lost when three conditions are all met:
- You expressly consent to performance of the contract beginning immediately, before the 14-day period ends;
- You acknowledge that, by doing so, you lose your right of withdrawal;
- We confirm the contract on a durable medium, which we do through the purchase confirmation email.
When the law requires this consent, it is requested at checkout, separately and explicitly, before payment. Because Access is granted right after payment, the statutory right of withdrawal stops applying once Access is granted.
But your protection does not end there
Even when the statutory right of withdrawal does not apply, we voluntarily offer the commercial guarantee below. It is broader than the law requires, because it does not ask for a reason or a review of your motives.
If you buy on behalf of a company or for your business or professional activity, the statutory consumer right of withdrawal does not apply. The 14-day commercial guarantee applies all the same.
9.2 14-day commercial guarantee
You have 14 calendar days, counted from purchase confirmation, to request a full refund of the amount you paid, without having to explain why.
To request it, send an email to [email protected] from the address used for the purchase, with the word “refund” in the subject line, or request it directly through your Hotmart purchases panel. We do not require a form, proof of use, or a justification.
- The refund is processed within 14 days of receiving the request;
- The refund is issued to the same payment method used for the purchase;
- No fee is charged for the refund;
- Once you are refunded, Access ends and the License terminates. The Platform does this automatically when Hotmart reports the refund. You must stop using the Files, delete them from your devices, and not print new copies. The Printed Items you have already made remain yours.
This guarantee is voluntary on our part and does not replace or limit the legal guarantee of conformity in section 15, or any right that the law of your country gives you.
9.3 Withdrawal form
If you prefer to use a formal template, copy the text below and send it by email. Using the template is not mandatory.
To: [email protected]
I, the undersigned, hereby give notice that I withdraw from the contract for the supply of the digital product 3DClub.
Order placed on: [date]
Consumer’s name: [name]
Email used for the purchase: [email]
Date: [date]
10. License of use
You do not buy ownership of the Models. You buy a license to use them. There is one license, the same for everyone: there are no separate personal and commercial plans.
In one sentence: you can print the Models, use the Printed Items, and sell the Printed Items. You cannot pass the Files on to anyone else.
10.1 What the License is
A non-exclusive, worldwide, non-transferable license granted to the buyer (individual or company), which remains valid as long as you keep Access and comply with these Terms.
10.2 What you can do
- Print the Models on any printer and with any material, in any quantity you want;
- Use the Printed Items for yourself, for your home, or as gifts;
- Sell the Printed Items, under your own name or brand, in your own store, on a marketplace, at a fair or event, as custom orders, or through any other channel;
- Modify the Models for your own use, such as changing the size or finish or personalizing them with a name, and print the modified versions;
- Photograph and promote the Printed Items you made, using your own photos;
- Use the Bonuses in your business.
You do not need to credit us, ask for permission, or pay any extra fee for each item you sell.
10.3 What you cannot do
- Resell, sublicense, rent, lend, give away, trade, share, publish, or distribute the Files, original or modified, by any means, including messaging groups, shared cloud drives, social networks, forums, torrents, and file-sharing sites or marketplaces;
- Include the Files in another product, bundle, subscription, course, or service, whether free or paid;
- Sell or distribute derivative files, that is, modified versions of the Models in digital format;
- Claim that you created the Models or assert copyright in them;
- Use the Files to train artificial intelligence systems;
- Give your Access, your login email, or the download links to anyone else.
Selling the Printed Item is allowed. Selling the File is not.
10.4 Scope of the License
The License covers the rights that 3DClub holds or is entitled to license in the Models. It does not grant, and could not grant, rights in third-party trademarks, characters, works, or designs. If a Model reproduces a third party’s trademark or character, or if you modify a Model to do so, you are responsible for selling that item. Some Models may include additional conditions in the Model’s details or in the Kit’s files. Where they exist, they apply to that Model.
10.5 When you sell a Printed Item
When you sell a Printed Item, you are its manufacturer and seller. It is up to you to:
- Comply with the consumer, tax, and product safety laws of your country and the buyer’s country;
- Assess whether the item is suitable for its intended use, especially if it will come into contact with food, be used by children or animals, or involve heat, electricity, or load;
- Follow the rules of the marketplace where you sell, including those that require you to disclose that the product is 3D printed.
3DClub does not assess the safety or legal compliance of the Printed Items you make.
10.6 Proof of License
Your purchase receipt and this text are your proof that you hold the License. You can show them to a marketplace or a customer if they ask.
10.7 End of the License
The License remains in effect as long as you keep Access and comply with these Terms. It ends in the case of a refund or chargeback (section 9.2), termination of Access, or a serious breach, especially of section 10.3. When it ends, you must stop using the Files and delete them from your devices. The Printed Items you made before the License ended remain yours.
11. Intellectual property
All of the product’s content is protected by copyright and other applicable laws. This includes the Models, the Files, the photos, the texts, the Bonuses, the Platform, and the 3DClub name and brand.
Nothing in these Terms transfers to you any intellectual property right beyond the License in section 10.
The Printed Items you make and the photos you take of them are yours.
Third-party trademarks mentioned in this document, such as those of Hotmart, Meta, Google, printer manufacturers, and marketplaces, belong to their respective owners. We have no affiliation, sponsorship, or partnership with these companies, other than the commercial relationship of using the payment platform.
12. Prohibited use
You may not:
- Circumvent technical protection measures, access limits, download limits, or temporary links;
- Use bots, scrapers, scripts, or any automation to log in to the Platform or copy its content, including to bulk-download the library;
- Try to access other people’s accounts or areas of the Platform that are not yours;
- Reverse engineer the Platform or copy how it works;
- Use the Files to make weapons, weapon parts, or any object whose manufacture or sale is prohibited where you are;
- Use the product or the License for any unlawful purpose.
13. Bonuses and educational content
The Bonuses are supporting materials and are informational. They are provided as is.
- The price calculator does the math with the values you enter. It does not save those values when you leave or reload the page, it does not include taxes, print failures, maintenance, or other expenses that you do not enter, and the calculated price does not guarantee sales or represent market research. The currency you choose only changes how the values are displayed and does not convert anything;
- The First Listing Kit and the Seasonal Collection Planner are PDF guides, in English, with templates, examples, and reference calendars.
Nothing in this product or the Bonuses is legal, tax, accounting, or financial advice. Prices, peak-demand seasons, and examples are references, not a guarantee of sales. Each person is responsible for their own decisions and results.
14. Availability, updates, and shutdown of the Platform
Access has no set expiration date and lasts as long as the Platform is in operation. If we ever shut down the Platform, we will notify you by email with reasonable advance notice, and you will have time to download whatever you want.
Even so, we recommend that you download what you need and keep a backup copy, because third-party services can change.
The product is delivered as described on the sales page on the date of purchase. We may correct, update, reorganize, replace, or remove Files, including for third-party rights reasons or legal requirements, and whenever possible we will replace what is removed with something equivalent. We do not promise new Models in the future. If we add them, it will be on our own initiative and without obligation.
We do not guarantee uninterrupted operation of the Platform. Interruptions may occur due to maintenance, technical failure, or causes beyond our control, including failures of the third-party services we use for hosting, database, email delivery, and file storage.
15. Legal guarantee of conformity
In addition to the commercial guarantee in section 9, you have the legal guarantee of conformity provided by the law that applies in your country of residence.
For consumers in the European Union, Directive (EU) 2019/770 on contracts for the supply of digital content and digital services applies, as transposed into the national law of your country. We are liable for any lack of conformity that already exists at the time of delivery, for the period set by the law of your country.
If a File is corrupted or does not open, if you cannot log in to the Platform because of a fault on our side, or if the content does not match what was described, you can require that it be brought into conformity and, in the cases provided by law, obtain a price reduction or termination of the contract with a refund. This guarantee is free of charge and independent of the commercial guarantee.
To invoke it, write to [email protected] describing the problem. Consumers in other countries keep the legal guarantees provided by their own laws.
16. Limitation of liability
The Models are 3D printing files. The print result depends on your machine, the material, the calibration, the slicer, and your own choices. We do not promise that every item will come out perfect on the first try, or that any specific item will be in demand.
We do not promise any commercial result, whether in sales, profit, or reach, from using the product. Results vary depending on each person’s effort, market, and execution.
We are also not responsible for decisions made by third parties, such as a marketplace blocking an account or rejecting a listing, or for damages caused by Printed Items that you make and sell, when they result from how you used them, the modifications you made, or your failure to comply with section 10.
To the maximum extent permitted by applicable law, our total liability arising from these Terms is limited to the amount you actually paid for the product.
Nothing in these Terms excludes or limits our liability for intentional misconduct, gross negligence, death, personal injury, or any liability that the law does not allow to be excluded. If you are a consumer, this section does not affect the rights that the consumer protection laws of your country guarantee you on a mandatory basis.
17. Suspension and termination of Access
We may suspend your Access and terminate the License, with prior notice whenever possible, if you seriously or repeatedly breach these Terms, especially sections 10.3 and 12.
In the case of unauthorized sharing or distribution of the Files, or sharing of Access, termination may be immediate and without a refund, without prejudice to any other measures available to us, including takedown notices to the platforms where the files are published, such as those provided for in the DMCA and equivalent rules.
Access also ends automatically in the case of a refund, chargeback, or payment dispute.
You can terminate the License at any time by writing to [email protected]. Voluntary termination outside the guarantee period does not entitle you to a refund, unless the law provides otherwise.
18. Personal data
How we process your personal data is described in our Privacy Policy and our Cookie Policy, which form an integral part of these Terms.
19. Changes to these Terms
We may change these Terms to reflect changes in the product, the law, or our operations.
The version that applies to your contract is the one in effect on the date of your purchase. Later changes do not reduce the License you already bought and only apply to you if they are favorable to you, required by law, or you expressly agree to them. Significant changes will be communicated by email with reasonable advance notice.
The date of the last update appears at the top of this page.
20. Governing law and dispute resolution
These Terms are governed by the law of the country where the seller identified on the purchase receipt is established.
If you are a consumer and live in the European Union, the United Kingdom, the United States, or another country with an equivalent rule, that choice of law does not take away the protection of the mandatory consumer protection rules of your country of residence, and you can bring a case in the courts where you live.
20.1 Direct complaint
Before taking any legal action, we ask that you contact us at [email protected]. We respond to every complaint as quickly as possible and try to resolve it directly.
20.2 Consumer mediation
Consumers in the European Union and the United Kingdom can, after trying to resolve the matter directly with us, turn to the alternative dispute resolution bodies available in their country.
21. Contact and final provisions
For any questions about these Terms, your purchase, or the product, write to [email protected].
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions stay in full force.
Our leniency toward a breach of any provision does not mean we waive the right to enforce it later.
These Terms, together with the Privacy Policy and the Cookie Policy, form the entire agreement between you and us on the subject matter covered here.
This document may be made available in more than one language. If the versions are interpreted differently, the version in the language in which the sale was made to the consumer prevails.
Legal notice
Digital product, with access granted by email after payment approval. 3DClub is not affiliated with, or endorsed by, Meta, Facebook, or Google. The platforms mentioned are used only as advertising channels. All rights are reserved by 3DClub. The printer, platform, and store brands mentioned belong to their owners and have no affiliation with this product.
The material available inside the 3DClub Platform comes with the commercial License described in section 10: it allows you to print the Models and to use or sell the Printed Items, in any quantity. It does not allow you to resell, share, distribute, or publish the digital Files, original or modified, or to sublicense them, and it does not grant rights over third-party brands, characters, or works.
Commercial results vary depending on each person’s effort, market, and execution. Nothing on this page, in the product, or in the Bonuses is a promise or guarantee of earnings.
